What We Support
Desktop Support (Help Desk)
Administrative Applications
- Deltek Costpoint
- Deltek Time & Expense
- Cognos 8
- Maximo
Central Services
- Main Email Servers
- Main File Servers and Central Storage
- Main Web Server (Lab Website)
- Internal Web Server (Internal Web Applications)
- Website Development
- Business Server Administration
- Windows Terminal Servers
- Active Directory Domain, with Kerberos/LDAP and Mac Support
- eDirectory, with LDAP
- External FTP Server
- Password Management
- Account Management
- Service Monitoring and Troubleshooting
Network Infrastructure
- Copper and Fiber Data Cabling
- Network Jack Activation
- Dial-up Modem Access
- Wireless Networking
- VPN Access
- Virtual LANs and TCP/IP Subnets
- IPv4 and IPv6 Routing
- TCP/IP Routing
- DNS and DNSSEC
- DHCP
- NTP Network Time
- Netreg/Quickreg Device Registration
- Inter-Site Dynamic Circuit Provisioning
- Network Monitoring and Troubleshooting
Cyber Security
- Network Firewalls
- Network Intrusion Detection, Prevention, and Response Systems
- Windows Update Server
- Windows Group Policy Management
- Central Log Collection and Analysis
- PGP/GPG Key Server
- X.509 Certificate Authority Server
- Cryptocard Authentication Server
- E-Policy Orchestrator Desktop Anti-virus Management
- Network Vulnerability Scanning and Tracking System
- Policy Development and Maintenance
- Baseline System Hardening Guides
- Training
- Foreing National Cyber Policy
- Incident Handling and Forensic Intrusion Analysis
- Contingency Response Planning
- Security Reviews
- Security Risk Assessment
